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Wednesday, March 10, 2010 

Smokegrenades.us DWD Components Corp. Legal Agreement

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T's& C's: updated 2/3/2010


Items on this site require that you input a physical mailing address no PO boxes are accepted.


You Must also include your telephone number for shipping purposes.


By purchasing any product on this site you acknowledge that certain products require Hazmat shipping and that the charge associated with it is non refundable when the item is shipped. You also have verified that you have viewed the detail page of the products you intend to purchase to verify if the item requires the Hazmat Fee. Further more you also verify that these items are legally permissible in your state and city. You are also here by notified that if an item is purchase that requires the Hazmat fee and you did not purchase the fee your item will be delayed until the Hazmat fee is paid for. If you have selected an item that requires the Hazmat fee and have not purchased the Hazmat fee option you will receive an e-mail letting you know of this and that your shipment will be delayed until the Hazmat fee has been paid.


If your item requires a Hazmat Fee and it is not purchase you will be invoiced $23.50 in a separate invoice or by paying using the link on the HazMat Fee pay page for adding the fee after an order has been placed. Failure to pay the HazMat Fee will result in your order being canceled and your money refunded minus a 20% order cancellation Fee (the cancellation Fee only applies to orders placed on and after 2/3/2010). Please Pay the Hazmat Fee via the following link (Pay for the HazMat Fee after the order has been place and paid for). You will have 14 days to pay the HazMat Fee before your order will be cancelled and refunded minus the 20% order cancellation fee.


You also agree that if you initiate a charge back on
your order that required the HazMat fee and you were:


 1. notified that it required the hazmat fee per
the item description


2. Notified via e-mail that you had forgotten to pay your
HazMat Fee and that your order will be cancelled in 14 days of the e-mail and at
the time of the refund issuance a cancellation fee of 20% will be charged
against your owed refund. You agree that if you issue charge back against the
charge associated that you are liable for the 20% Cancellation Fee.


It is then implied by issuing the charge back on your
end you wish to cancel the order because you do not want to pay for the
HazMat fee.  You will be entitled to your refund minus the
cancellation fee of 20% of the total dollar value of the order (this
includes any item charges, shipping, and taxes). The credit card company
will be supplied with this agreement (as it must be agreed to to place
any order) along with notification attempts that were sent out about the
Hazmat Fee requirement needing to be paid.


You also agree that any liability of any
misuse or negligence on the part of the user is the sole responsibility of
the purchaser/user. Purchaser must be 18 years old to purchase.

Return Policy



  1. Due to the nature of these items any of the hand flares and
    smoke grenades you will not be able to return the defective
    item.

  2. To get a credit on your next order or a refund for any
    defective item you will need to take a picture of the hand
    flares or smoke bombs that are defective.

  3. The picture will show that an attempt to trigger the device
    has been made and that there is no major scorching of the
    unit.

  4. There is only to be one refund or credit made per order. You
    will need to quote your customer ID number and order number on
    the Invoice that was sent with your order along with the
    pictures of the defective unit(s).

  5. Shipping is not refundable, this includes a $23.50
    Hazmat Fee if it is imbedded in the price of the unit or
    purchased separately and Shipped FedEx Ground HAZMAT.

  6. Refunds or credits are based on the per piece price that you
    purchased with your order.


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Sorry no international shipments of any of smoke grenades, M-18 Smoke Grenade, or hand flares outside of the USA.

If you have special requirements for Smoke Grenades or M-18 Smoke Grenade Flares that are not directly sold on the site we can custom design them to your needs.  Please note that minimum quantity orders on special design smoke grenades will apply. A minimum $1000.00 order on special design orders. Please e-mail for details.

Law Enforcement Products at CHIEF

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www.dwdc.com www.iheats.com www.smokegrenade.net

Copyright 1998-2006 DWD Components Corp.
2516 Leach Road, Rochester Hills, MI 48309-3555

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